We want you to know how seriously we take your privacy, so please read our privacy policy, which we’re sure will address any worries you may have:
If you submit your information we’ll keep it for the purposes of contacting you and we won’t share it with anyone else.
We don’t spam…but if you submit your email address to us you may receive an email from us from time to time. You will have the option to unsubscribe from these at any time.
We don’t:
- Sell, lease or otherwise disseminate your information
- Contact you after you have unsubscribed from our email list
We do:
- Use your feedback to make our sites and customer service better
- Encrypt sensitive data and use other methods to protect your particulars
Here’s a bit more from our legal friends:
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 14-OCT-2026
Contacting Us
If there are any questions regarding this privacy policy you may contact us via the contact us page on this website.
HIPPA Notice of Privacy
THIS NOTICE DESCRIBES HOW MEDICAL AND DENTAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Your Ownership Rights Under New Hampshire Law
Under New Hampshire RSA 332-I:1, your dental and medical records are explicitly designated as your legal property. While our practice maintains the physical or electronic systems containing this data, you retain complete legal ownership of your health information.
How We May Use and Disclose Your Health Information
We may use and disclose your Protected Health Information (PHI) for the following core purposes:
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Treatment: To coordinate, manage, or provide your dental care across hygienists, specialists (e.g., endodontists, oral surgeons), labs, or other healthcare providers.
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Payment: To bill and collect payment from you, your dental insurance carrier, or third-party payers.
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Healthcare Operations: To support quality assurance, clinical audits, staff training, and internal management.
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Appointment Reminders & Service Updates: To contact you via phone, text message, email, or mail regarding upcoming visits, care options, or health-related benefits.
Additional Disclosures & State Restrictions
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Health Information Exchange (HIE) Opt-Out: If our practice participates in a state or regional Health Information Exchange to share electronic records, you have the right under NH RSA 332-I:3 to opt out of having your health information shared through the exchange.
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Legal & Public Health Disclosures: We may share PHI without consent when required by law for public health safety, abuse reporting, court orders, workers’ compensation claims, or law enforcement needs.
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Written Authorization Required: We will never sell your PHI or use it for marketing purposes without your explicit written permission.
Your Expanded Patient Rights (HIPAA & NH RSA Chapter 332-I)
As a dental patient in New Hampshire, you hold the following statutory rights regarding your health records:
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Right to Inspect and Receive Copies: You may inspect or request paper/electronic copies of your dental and billing records. Under New Hampshire law:
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Your request must be fulfilled within 30 days. If we fail to deliver records within 30 days, they will be provided at zero charge.
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Direct transfers to another healthcare provider will be completed within 14 days at no charge.
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Fees for electronic records are capped at a maximum of $50.00. Paper copies are capped at $5.00 for the first page plus statutory per-page fees thereafter.
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Right to Electronic Access Audit Trails: Under NH RSA 332-I, you have the right to request an audit trail report showing every individual who has accessed your electronic health records over the preceding 3 years.
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Right to Request Restrictions: You may request restrictions on how PHI is shared. If you pay for a procedure out-of-pocket in full, we must honor your request not to share those treatment details with your health insurer.
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Right to Amend Records: You may submit a written request to correct inaccurate or incomplete health records.
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Right to Confidential Communications & Accounting of Disclosures: You may request to be contacted via alternative addresses/phone numbers and request a 6-year history of non-routine PHI disclosures.
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Right to a Paper Copy: You may receive a physical copy of this Notice at any time upon request.
Questions and Complaints
If you believe your privacy rights have been violated, or wish to exercise your rights under New Hampshire law, please contact us via the website, or at:
Address:
220 Main St
Salem, NH 03079
Phone: (603) 898-1450
You may also file a formal complaint with the U.S. Department of Health and Human Services Office for Civil Rights (1-877-696-6775) or the New Hampshire Board of Dental Examiners. Our practice will not retaliate against you in any way for filing a complaint.